As an implementing partner of SIMAVI on the Watershed Programme, Hope for Future Generations (HFFG) is working with rural communities in Tarkwa Nsuaem Municipal Area in Western Region of Ghana; to empower citizens to do lobby and advocacy on water and sanitation.
HFFG developed Community Score Card indicators with the citizens and the local government representatives that measure Water, Sanitation and Hygiene (WASH) service delivery and Integrated Water Resource Management (IWRM) in communities. The Community Score Card is a participatory tool for assessment, planning, monitoring and evaluation of these services.
The objective of using a scorecard is to enable frank and face to face conversation in a participatory forum that engages both service users and service providers, and ultimately the goal is to positively influence the quality, efficiency and accountability with which services are provided and used.
This is a link to a Report on Community Scorecard detailing how communities scored WASH service delivery in the last quarter of 2018.